I'm having trouble restoring my existing phone number. Can you help?

Created by Support Team, Modified on Wed, 13 Mar 2024 at 04:27 PM by Support Team

We understand the frustration of not being able to access your phone number. Here are a few things to check:

  • Subscription Status: Make sure you have an active Second Phone Number subscription. Any interruptions in your subscription can impact the ability to restore your number.
  • Apple ID: Verify that you're using the same Apple ID you used to purchase your second phone number and subscription. Using a different Apple ID will prevent number restoration.

Still having trouble?

If you've checked both points and you're still encountering issues, don't hesitate to contact our support team at support@secondlinenumber.com We can assist you with restoring your number for up to 48 hours after the issue arises.

Additional Tips: Be sure to include your Apple ID and phone number details when contacting support for faster assistance.

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