How do I report abuse calls or texts to my 2nd Phone Number ?

Created by Support Team, Modified on Wed, 13 Mar 2024 at 04:34 PM by Support Team

We take all reports of abuse seriously and are committed to providing a safe and secure platform for our users. Here's how you can report abuse:


1. Report to Support: If you receive abusive calls or texts, please email our support team at  support@secondlinenumber.com  Please include the following information in your email:

  • The phone number you are receiving abuse on.
  • Details of the abuse, including the date, time, and specific content of the calls or texts.
  • Any screenshots or recordings you have of the abuse.


2. Block the Number: You can also block unwanted numbers directly from your Second Phone Number app. This will prevent them from contacting you again. Here's how to block a number:


Method 1 : Blocking from Recent Call  History 

  1. Open the Second Phone Number app.
  2. Tap the Make a Call screen.
  3. Switch to the Recent tab in the top right corner.
  4. Find the contact you want to block in your call history.
  5. Swipe left on the contact's entry.
  6. Tap the More menu (three dots).
  7. Select Block Number from the options


Method 2: Blocking from Settings

  1. Open the Second Phone Number app.
  2. Tap the Gear icon at the top left of the Messages or Make a Call screen, it will navigate you to the Settings page.
  3. Select Blocked Numbers.
  4. Tap Add New and enter the number you want to block. You can also select a contact from your list.
  5. Tap Block to confirm.


Method 3 : Blocking from Message Screen

  1. Open the Second Phone Number app.
  2. Tap the Messages icon at the bottom of the screen.
  3. Locate the desired Contact or Number you want to block.
  4. Swipe left on the contact/number to reveal additional options.
  5. Tap the More menu (three dots).
  6. Select Block from the options provided.


Additional Tips:

  • If you feel unsafe, please contact your local law enforcement agency immediately.
  • You can also report abuse directly to your phone carrier.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article