Why you may not be getting SMS from a site with a second phone number?

Created by Support Team, Modified on Thu, 14 Mar 2024 at 11:58 AM by Support Team

We understand some users have experienced difficulties receiving SMS verification codes (OTPs) from certain websites and apps, like Telegram, WhatsApp, and Twitter, while using Second Phone Number App.

Here's the reason:

Virtual Numbers vs Traditional Mobile Numbers:

Second Phone Number App assigns virtual phone numbers. These numbers operate differently from traditional mobile numbers connected to SIM cards. While 2nd Phone Number allows most calls and texts to function normally, some websites and apps have limitations in place for virtual numbers.

Why Some Sites Limit Virtual Numbers:

These platforms may restrict virtual numbers due to various factors, including:

  • Security concerns: They might have stricter verification procedures to prevent fraudulent activity.

  • Technical limitations: Their systems may not be fully compatible with virtual number technology.

What This Means for You:

  • Limited OTP delivery: You might not receive OTPs from certain websites or apps when using your 2nd Phone Number.

  • Missed call notifications: In some cases, the platform may attempt to send an OTP via call, resulting in a missed call notification on your 2nd Phone Number instead of delivering the code.

Important Note:

It's important to understand that the App itself doesn't have any restrictions on receiving SMS messages or calls. The limitations come from the policies and systems of specific websites and apps.

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