I paid for a subscription to the Second Phone Number App, but it keeps asking me to purchase again. What should I do?

Created by Support Team, Modified on Wed, 13 Mar 2024 at 03:28 PM by Support Team

We understand how frustrating this can be! Here are some steps to resolve the issue:

1. Check your Subscription Status:

  • Confirm your purchase: Look for a confirmation email with your purchase details.
  • Check your subscription: Open Settings > Apple ID > Subscriptions > Second Phone Number. Is it active?

2. Restore Purchases:

  • Locate the "Restore Purchases" option in the subscription section.
  • This helps sync your purchase history and activate your subscription.

3. Restart the App:

  • Close the app completely and relaunch it. This can sometimes resolve minor glitches.

4. Contact Support:

  • If the issue persists, reach out to our friendly support team at support@secondlinenumber.com
  • Please provide details like your purchase receipt or transaction ID for faster assistance.

We'll do our best to investigate the issue, verify your payment, and get you back to using your Second Phone Number smoothly!

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