How do I completely reinstall the Second Phone Number App?

Created by Support Team, Modified on Thu, 14 Mar 2024 at 11:22 AM by Support Team

Sometimes, a fresh start can fix issues like app crashes, slowness, or call quality problems. Reinstalling the app is like giving it a clean slate.


Before you proceed, please note:

  • Ensure your device meets the app's minimum operating system (OS) requirements.

           

iOS: The app requires iOS 13.0 or higher. If you're on iOS 12 or below, uninstalling the app will prevent reinstalling it later. Consider upgrading your OS if possible.


  • For iOS app versions 11.38 and above, your messages and calling data will be retained after reinstalling.

Ready to reinstall? Here's how:

  1. Back up your device: This is an optional but recommended step to ensure you have a copy of your personal data.
  2. Delete the Second Phone Number App.
  3. Restart your device: This clears temporary data and ensures a clean restart.
  4. Reinstall the Second Phone Number App: Download it again from your app store.

If the issue persists after reinstalling: Contact our Customer Support team. They can help diagnose the problem and offer further assistance.


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