How do I ensure I never miss calls or messages with the Second Phone Number App?

Created by Support Team, Modified on Thu, 14 Mar 2024 at 11:09 AM by Support Team

While the app can run in the background, keeping it fully active helps guarantee you receive calls and messages without interruption. Closing the app completely means you won't receive alerts until you reopen it, though you can see missed calls and messages in the app's logs later.

Here's how to ensure uninterrupted functionality:

  1. Disable Low Power Mode: This mode restricts app activity to save battery, potentially affecting call and message reception. Go to Settings > Battery > Low Power Mode and turn it off.
  2. Enable Background App Refresh for Second Phone Number App: This allows the app to stay active in the background, ensuring notifications and incoming calls reach you. Go to Settings > 2nd Phone Number > Background App Refresh and turn it on.

Important Note: If the Background App Refresh toggle appears inactive even when set to ON, you'll need to enable the system-wide setting first. To do this:

  • Go to Settings > General > Background App Refresh.
  • Turn on the Background App Refresh toggle for the entire system. This will allow you to individually control background refresh for specific apps, including Second Phone Number App.

Remember: By following these steps, you can enjoy uninterrupted communication through the Second Phone number App and never miss a call or message.

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