I'm experiencing issues with call quality and connection failures in the Second Phone Number App. What can I do?

Created by Support Team, Modified on Thu, 14 Mar 2024 at 11:05 AM by Support Team

We understand how frustrating it can be to experience call problems. Here are some steps to troubleshoot:

First, check your internet connection:

  • Strong signal: Ensure you have a strong and stable Wi-Fi or mobile data connection. Weak signals can lead to call quality issues and dropped calls.
  • Try a different network: If possible, switch to a different Wi-Fi network or use mobile data to see if the problem persists.

Next, try some basic troubleshooting:

  • Restart: Close the app and restart it completely. Sometimes, a simple refresh can fix minor glitches.
  • Device: Restart your device as well. This can clear temporary data and improve overall performance.
  • Updates: Make sure you have the latest version of the Second Phone Number App installed. Updates often include bug fixes and performance improvements.
  • Permissions: Check if the app has all necessary permissions, especially microphone and network access.

If the issues continue: Reach out to our dedicated Customer Support team. They can provide further assistance and investigate the issue in detail.

Additional tips:

  • Close any unnecessary background apps that might be consuming internet bandwidth.
  • Disable battery saver mode if it's active, as it can restrict resource usage for apps.
  • Check if your device meets the app's minimum system requirements.

Remember: While technical issues can occur, these steps should help you improve your call quality and overall experience with the Second Phone Number App.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article